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Why we are different
Our sole focus is on Microsoft Dynamics 365 Business Central. We don’t do anything else. This keeps our skills sharp and focused on the investment you’ve made. When we talk, we know what can or cannot be done. You will not speak to a salesperson that will over-sell or make false promises to you.
We Take the Long View to Solve ERP Issues Once and For All
In our interactions with you during your ERP implementation and beyond, the AP Commerce team focuses on long-term business outcomes rather than short-term quick fixes. We take the long view and give you actionable options that make sense for your organization’s capabilities. And because we know Microsoft technologies inside-out, everything gets done rapidly.
Enjoy the Wealth of Information Straight from a Microsoft MVP
The founder of AP Commerce, Alex Chow, is a Microsoft MVP and has been awarded MVP status every year since 2007. He is a credible thought-leader for the Dynamics 365 Business Central (Dynamics NAV) community, a reputation he has earned for 20 years. Check out his information-rich Dynamics blog with a yearly reach of 12,800 + readers.
No More Finger-Pointing – We Don’t Outsource
The entire team at AP Commerce is focused on services delivered by our highly-trained in-house resources, not outside contractors, to ensure consistency and quality control. We are always responsible for what we deliver, and if we break something in the course of our engagement, we will fix it for free.
LESS TALK, MORE RESULTS is How We Do Business.
We make complex processes simple, so your organization becomes more efficient and profitable. Our reputation for solving any software issues that arise for our clients is because we know what we are doing. There is a reason 99% of our clients give us good references. We are one of the few ERP Resellers to offer a fixed price implementation because our extensive Dynamics 365 Business Central and business knowledge ensures that we can solve issues on time and on budget.
You Don’t Know What You Don’t Know.
Our clients tell us it is refreshing to work with a provider who provides honest feedback – even when it is not what they want to hear. We take our responsibility seriously and will steer you clear of unnecessary projects and added expense. You can rest assured that we listen to you, and give you the best options for the best return.
The North Star for Our Team is Respect.
We respect your time and look for the same respect in return. We consider ourselves successful when you become as self-reliant as possible. Should you decide that we are not a good fit, we will never hold you hostage or hold a grudge because you went elsewhere. We will provide knowledge transfer so you can continue to operate optimally.
We’ll never leave you “hanging.”
Your ERP system is critical for your organizations’ profitability and success, so weresolve urgent issues as soon as possible. We’ll contact you ASAP to prevent additional problems by addressing your concerns rapidly. We give and receive honest feedback. There is nothing worse than unexpected surprises that may derail your momentum. We work hard to set expectations and have the experience to keep you informed of possible outcomes.
Personal Attention
Tired of getting routed to extension after extension only to get frustrated by a technician who doesn’t understand your problem? We believe your problems are urgent. That’s why our entire staff is knowledgeable Microsoft Dynamics 365 Business Central experts that will answer your questions on the spot. Nothing is more stressful than putting your business on hold because a programmer is not available.
Our agile team is all you need for Dynamics 365 Business Central implementation and support
We’re not just a software sales company. We’re a full service Dynamics 365 Business Central solution center. This means that you can count on us for consulting, implementation, training, and support. We are with you every step of the way. In fact, most Dynamics 365 Business Central clients have been with us a number of years; some have even been with us for over a decade.
We appreciate that once a company chooses to do business with us, they choose to stay with us.
Meet our leaders
Alex Chow
Founder & CEO
Alex Chow has been working with Microsoft Dynamics 365 Business Central (Dynamics NAV) since 1999. Over the years, Alex has conducted hundreds of implementations across multiple industries. His customers range from $2 million a year small enterprises to $500 million a year multi-national corporations.
Over the course of his Dynamics 365 Business Central career, he has often been designated as the primary person responsible for the success or failure of a Dynamics 365 Business Central implementation. The fact that Alex is still in the Dynamics 365 Business Central business means that he’s been pretty lucky so far. His extensive career in the Dynamics 365 Business Central business is evidence of his success rate and expertise.
With a background of implementing all functions and modules in and outside of Microsoft Dynamics 365 Business Central, Alex has encountered and resolved the most practical to the most complex requirements and business rules. Through these experiences, he has learned that sometimes you have to be a little crazy to have a competitive edge.
Believing that sharing these experience and knowledge would benefit the Dynamics 365 Business Central community, Alex writes about his journey at www.dynamicsnavconsultant.com. He is also the founder AP Commerce, Inc. (www.apcommerce.com) which was started in 2005, a full service Dynamics 365 Business Central service center. In addition, Alex has written multiple books about Dynamics 365 Business Central and Dynamics NAV, all of which can be found on your favorite e-commerce site..
Alex lives in Southern California with his beautiful wife and two lovely daughters. He considers himself the luckiest man in the world.
Darwin Smith
Technical Lead
Darwin Smith is the Senior Dynamics 365 Business Central and Technical Lead at AP Commerce. He has been working with all aspects of Dynamics 365 Business Central since 2007 and has experience in the full life cycle of Business Central, from clean implementations to multi version upgrades. Additionally, Darwin has experience developing .NET add-ons for NAV as well as SQL database setup and optimization. With the depth of his experience, Darwin is able to provide the best solutions to our clients.
A graduate of Appalachian State University’s Walker College of Business with a degree in Computer Information Systems, Darwin currently lives in Kentucky with his wife. When he is not working, Darwin enjoys home brewing, golf, and spending time with his family and friends.
Reca Fu
Executive Manager – Taiwan Office
Reca Fu is the leader of the Taiwan office for AP Commerce. Since 2008, she has worked as an advanced user, building her expertise in both the technical and functional aspects of Dynamics 365 Business Central.
Reca received her MBA from The Ohio State University and is Six Sigma Black Belt certified with a background in Accounting, Mathematics, and Logistics Engineering. Her goal is to help our clients grow their business by improving efficiency through process re-engineering and believes that Dynamics 365 Business Central provides the best environment for this to be accomplished.
Reca currently lives in Taipei Taiwan with her husband and baby girl and enjoys taking care of the people she loves.